Is Fitbit Ionic Being Discontinued?

Is Fitbit Ionic Discontinued?

Fitbit Ionic has been discontinued by Fitbit. The company’s first attempt at a smartwatch, the Ionic was an ambitious device that failed to capture consumer attention and interest.

The U.S. Consumer Product Safety Commission said that the company is recalling around 1,700,000 Fitbit Ionic smartwatches that were sold worldwide because the lithium-ion battery might overheat, providing a burn hazard. Ionic had 100+ reports of burn injuries including cases of third-degree burns.

This was not its first time, rather the company had announced a voluntary recall during the past year due to allergic reactions. For their next product to be successful, Fitbit needs to understand why they failed so they can learn from it.  

Fitbit Discontinued Production of Ionic: Recall Details

Here are the details of Fitbit’s recall notice regarding the million Ionic smartwatches being discontinued.

Do not Use the Fitbit Ionic Anymore

That’s a simple one. Consumers were instructed to discontinue the use of the Ionic smartwatches and to contact Fitbit to get pre-paid shipping labels to return the item to the manufacturer.

You may Continue to Use Your Other Fitbits

The Ionic was the sole model subject to a safety recall. According to the Fitbit support website, no other Fitbit products, such as smartwatches or bands, are impacted.

You will not be Provided with a Replacement

Fitbit Ionic manufacturing will be discontinued in 2020; there will be no new versions available with fresh batteries, so you will not be able to buy a like-for-like replacement.

You will Get a Refund of $299

That is the RRP for the first introduction in 2017. You must first register, and then, when your account has been authenticated, you will be paid using your preferred method (Mastercard Debit Card or Paypal). You will also get access to a discount on select Fitbit devices and services which are available for a short period. Another complexity is that clients from countries other than the United States are at the mercy of local currency rates. It will take three to six weeks for your refund to arrive.

You have the Option of Using Your Refund to Purchase a New Fitbit

You are under no commitment to purchase an existing Fitbit, but if you do, you will get a 40 percent discount on up to five new Fitbits, as well as an additional band for each. Only via the Fitbit Ionic Discount Store will you be able to get your hands on one of them, and you’ll only have 90 days to do so.

You may have to Dispose of the Fitbit Ionic Smartwatch Yourself

In the United States, the Consumer Product Safety Commission (CPSC) states that you will be given packing to return the item. When filing for a refund in the United Kingdom, you must agree to dispose of the item yourself, “in line with local rules for recycling or disposal of lithium-ion batteries and electrical equipment,” according to the company. Are you unsure about where to recycle these items? Check out Recycle Now to discover recycling centers in your area, as well as for instructions on how to remove data from Fitbit smartwatches.

Fitbit Ionic Features

Fitbit’s first smartwatch-like product, the Blaze, was met with a lack of enthusiasm by consumers. In terms of design, there were none; there were no applications; and even the most basic functions, such as GPS, were dependent on a smartphone. Fitbit had to go back to the design board as a result.

Eventually, we got what Fitbit calls its first “true smartwatch,” the Fitbit Ionic Smartwatch. This gadget represents a significant upgrade over its predecessor, thanks to capabilities like NFC for payments, GPS, music storage, and an app store that allow the watch to shine even when you don’t have a smartphone in your pocket to complement it.

The majority of Fitbit enthusiasts will not purchase this watch because of the apps. The Ionic’s fitness-tracking functions, which are enhanced even more by the inclusion of these extras, should not be considered a major selling point.

In the new smartwatch, Fitbit functions that had previously been spread across the company’s portfolio are now brought together in one place. Continuous heart rate monitoring, sleep tracking, Fitbit Coach app, GPS, swim tracking, and a run-detect function that switches on GPS and begins recording your data after you’ve been running for 2-5 minutes are all included with the Ionic. There is no need to pick an exercise or push any buttons; everything is done automatically.

How Well does Fitbit Ionic Work?

This device’s bright touch screen, which is visible in daylight, works in conjunction with three physical buttons to assist users in navigating about the device and fast navigating to certain functions. Using the left-hand button, you can switch on and off the display, while pressing the button for a longer period enables Fitbit Pay.

When the watch face is shown, there is no way to turn it off. As an alternative, you may either touch to wake the Ionic or toggle an option to make it wake when you turn your wrist. During exercises, an always-on display may be activated by clicking the Settings gear in the Exercise app, however, it has a negative impact on battery life.

Even with sweaty fingers during a workout, the touch screen on this timepiece does not respond as quickly as other wearables I’ve used in the past. The screen can be switched to display information while you’re exercising, including anything from pace per mile to calories burnt, but the side buttons on the right are where you’ll handle stopping and terminating an exercise.

Is “Connected GPS” Required to Use the Different Features?

You can use all of the tracker’s capabilities even if you don’t have a GPS signal. The only thing you’ll miss if you don’t have a GPS is a map of where you walked or ran. Also when the GPS is on, the battery life is around 10 hours of continuous usage. It is massive use of power.

Fitbit Device Trending in 2020

Best for Workouts

  • Fitbit Sense
  • Fitbit Versa 3

Best for Managing Mental Health

  • Fitbit Luxe
  • Fitbit Charge 5

Best for Casual Use

  • Fitbit Inspire

Which Fitbit Should I Choose?

Most Fitbit devices have the same fundamental functions as one another; however, they vary in the additional functionality that they provide. As an example, only the Fitbit Charge 4, the Fitbit Sense, the Fitbit Ionic, and the Fitbit Versa series devices provide SpO2 monitoring; thus, if this function is crucial to you, you must choose one of these devices from the available selections.

Similarly, if you want to use the “Stress Score” function, you’ll have to select between the Fitbit Versa 2, Versa 3, Charge 4, and Inspire 2 devices, which are all available for purchase.

Finally, your choice of Fitbit will be determined by your requirements for a fitness tracker in the first place.

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