How to offer MSSP Packages?


How to offer MSSP Packages?

MSSP stands for Managed Security Service Provider, which provides Cloud Security to their clients. MSSP are capable of offering security services against advanced threat vectors like zero-day attacks/ targeted attacks etc., There are many other aspects in providing security services through MSSP. One needs to take care of all these things while providing or purchasing any cloud service from an MSSP provider.

These factors are discussed below:

1.) Experience in the industry :

 It is very important that MSSP should have experience in managing multiple types of technologies and also expertise to provide services against various forms of attacks. Most important factor here is they should have experience at client sites so they can understand how much network security measures are implemented there? Also, he should have knowledge about the requirements from the client side. Because, if he knows these things it will be easy for them to offer services in a better way so that clients may not feel any kind of change in their network security, when they implement Cloud Security service, especially next generation firewalls and many other advanced technologies.

2.) Highly Skilled Employees : 

Another very important aspect in MSSP is highly skilled employees with expertise on latest technologies in the IT security industry. It is important that your provider should have a workforce capable of handling all sorts of attacks at a given point time in a well-maintained manner so that customer’s business continuity shouldn’t get hampered due to the heavy load of cybercriminals. Without this capability it is very difficult for them to offer you a best-in-class service.

3.) Flexible Packages : 

Most important factor in MSSP is they should have flexible packages for both small and medium size enterprises as well as for large enterprises, which may include wide range of Internet security services like DDoS Protection, Content Security, Zero Day Threats, Botnet cleaning etc., In addition they should also provide managed Security Service Desk with round the clock support from highly skilled technical team. Which will be able to resolve customer’s issues very quickly? In order to make your work easy it is better that you choose a provider who offers you one master cloud console where all these things can be managed from a single place with ease.

4.) Efficient Workflows : 

Providers should have a highly efficient workflow facility which will automatically track the activities of internet users and network devices in order to block access of infected PC or Laptop to web sites which are hosting malware. If the environment is prone to many attacks in a day then he should be able to mitigate these issues in an automatic manner so that customers don’t need to take care even if there are heavy attacks suddenly.

5.) Collaboration with other MSSPs : 

Most important factor in collaborating with other MSSP, this is important because today the security world has become very small due to various social networking platforms. So it is better that your provider is connected with all major players present in the industry so that when they implement their service against particular threat vectors they can make a quick response to it.

6.) Multiple Control Panels : 

Another important aspect of choosing the right MSSP is they should have multiple control panels on their client side so that client can handle all issues related to internet security and network security from a single location. Because we know that today world is very fast and things change at a very high rate, if your provider doesn’t offer you this facility then there may be more chances every time you will need to manage things from scratch as well as call them for taking further actions which will cost you unnecessary money and also sometimes down your business too. So choose wisely!

How to Offer MSSP Packages

In order to offer MSSP packages, a provider should have the right combination of skilled workforce, flexible plans and efficient workflow facility.

1.) Workforce :

 Workforce is the backbone of any MSSP service. As we know that when cybercriminals are trying to break your network security services you need experts who can handle them in a well-planned manner so that business continuity shouldn’t be hampered because of the heavy load on the customer’s system during the attack. So it is important for them to have a highly experienced workforce who can handle these types of complex situations very smoothly without impacting their business flow.

2.) Flexible Plans :

 In today’s scenario every organization wants different types of internet security services but still they want these services at affordable rates, so it is better that your provider should have a flexible package in order to satisfy their needs.

3.) Efficient Workflow : 

In today’s internet security world it has become very important for organizations to have a good workflow facility which will allow them handle all cyber attacks in a well-organized manner without impacting their business continuity by taking help from a highly skilled workforce. So having a good workflow facility is very important for any MSSP.

4.) Collaboration with other MSSPs :

 Offering internet security packages is not enough, it’s really important to collaborate with other companies who already offer the same type of service in order to make your services more attractive and competitive. So choose wisely!

5.) Multiple Control Panels :

 Today the world has become very dynamic, change comes at a very high rate which means that you need fast action against new cyber threats coming into your system then this feature will help you get the best solution for your problem. This will also reduce your time wastage because all activities can be performed from one platform itself without calling third party providers repeatedly so it is better to have multiple control panels on your client’s side.

6) Security Awareness : 

Cyber security has become an important part of business continuity so every organization wants maximum protection for their network system against threats coming from the internet. It is very important for them to have security awareness training which helps them understand the significance of having good security measures in place. Also it helps them avoid some of the basic mistakes which cause them more problems like malware attacks. So choose wisely!

Package offered by MSSP

After you have selected your MSSP, they will offer you custom service packages based on your business needs. These packages typically include crisis management, vulnerability assessment and penetration testing, security assessment of corporate networks, social media risk analysis and web-based malware scanning.

Customer Support:

MSSPs are experienced in providing after-the-fact support for all kinds of network intrusion attempts. Providers can provide advice to help detect new types of malware or suspicious activity patterns as well as mechanisms for eradicating the problem quickly. They may also assist with damage control by working closely with clients to minimize associated financial losses or negative publicity during an attack.

Security Monitoring by MSSP :

There is a strong need today to globally monitor your network 24×7 and we know that without monitoring your business is exposed to various vulnerabilities. So select a provider who can monitor your network and give you alerts as soon as they find any anomalies in your environment so that you can take immediate actions and fix them at time, this will make your business secure from all kinds of threats.

Threat Protection:

 MSSPs may offer protection against many different types of cyber-threats including: phishing schemes; botnets; distributed denial of service (DDoS) attacks; worms; spyware; adware; identity theft; social engineering; and viruses. Providers will also help companies comply with regulatory requirements such as the Payment Card Industry Data Security Standard (PCI-DSS) or Health Insurance Portability and Accountability Act (HIPAA).

Conclusion

So there are many features which you need to look for when selecting a MSSP. There are many pros and cons of having security service provider in your environment, but if you really want to make your business secure then it is better to rely on best service provider because this will help optimize the ROI of all company resources by reducing downtime, preventing damage and providing peace of mind knowing that someone else has your network’s back.

Choose your MSSP wisely after evaluating all important features which are needed for you. Once you have chosen the right provider, they will guide you throughout your journey of being secure in cyberspace, their team is always available to help you at any time. MSSPs will enable you to respond better and faster while mitigating the security risks involved in your business activities.

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